FAQ
Frequently asked questions.
Everything you need to know about the report, how it works, and what to review if you are trying to improve photos, pricing, or overall listing conversion.
Start with these guides.
If you are researching before you buy, these are the best pages to understand the same levers the BnBRx report scores and prioritizes.
The process is straightforward:
- Submit your Airbnb listing URL and pay $39
- Our AI pipeline fetches your listing and runs the full analysis: photos, title, description, amenities, house rules, pricing, comparables, and reviews
- A PDF report is generated and emailed to you, typically within 5 minutes
- Work through the prioritized action plan. The report surfaces the highest-impact fixes first so you know exactly where to start
Most reports arrive within 5 minutes of payment. Occasionally the pipeline takes up to 15 minutes if your listing has a large number of photos or reviews. You will receive an email with the PDF attached. Check your spam folder if it does not arrive within 30 minutes.
There are two easy ways:
- From a browser: Go to your Airbnb listing page (the public-facing page guests see) and copy the URL from the address bar. It will look like:
airbnb.com/rooms/12345678 - From the Airbnb app: Open your listing, tap the share icon, and copy the link.
The URL only needs to contain /rooms/ followed by your listing ID. Everything after a ? can be ignored. If you copy a long URL with extra parameters, that is fine — we strip them automatically.
No. We never access your Airbnb account or any private data. We analyze publicly visible information from your listing page (photos, description, pricing, amenities, house rules, and reviews) and combine it with data on comparable listings. No passwords, no account access, no terms-of-service violations.
Every report includes a tiered action plan so you know where to spend your time first:
- Quick wins: changes you can make today with no cost (title tweaks, description fixes, photo reordering, amenity checkbox corrections)
- Medium effort: improvements that take a day or two (new photos, pricing adjustments, house rules rewrite)
- Investment items: higher-effort upgrades worth considering once the quick wins are done
Each item is tied to a specific finding in the report, so you know why it matters and what to do.
Professional photos are a good foundation, but they are one piece of a larger picture. The audit also covers:
- Cover photo selection and click-through effectiveness
- Room coverage gaps (missing spaces that guests expect to see)
- Photo ordering and listing flow
- Title, description, amenities, house rules, pricing, and competitive position
Many hosts with professional photos still lose bookings to weak titles, incomplete amenity listings, or pricing that is out of step with the market.
Yes. The listing quality section includes a house rules clarity check:
- Whether check-in and check-out times are clearly stated
- Completeness of house rules (pet policy, quiet hours, parking, etc.)
- Flags for rules that are present in the description but missing from the structured rules fields
Vague or incomplete house rules are a common driver of guest complaints and lower review scores. The report will flag specific gaps.
The competitive analysis filters comparable listings by property size, guest capacity, quality floor, and proximity before scoring them for similarity. When strong comps are available, confidence is rated Medium or High.
In rural markets or for private room listings where few comparable room-type listings exist, the report will note that scope was relaxed to include nearby entire-place listings so you still receive market context, though with lower confidence.
Every report includes a Comp Reference Table: a full list of every comparable listing used in your competitive score, with their nightly price, rating, size, badge status, and a direct link to each listing on Airbnb. You can see exactly what we compared you against and go inspect top performers yourself.
You will always see the confidence level and methodology in the report so you know how much to rely on the market data.
The report surfaces factors that are known to affect search visibility:
- Guest Favorites eligibility and what is holding your scores back
- Cover photo and title effectiveness for click-through rate
- Photo count relative to what guests expect in your category
- Amenity completeness vs. comparable listings
We cannot guarantee specific ranking changes, but the recommendations align with Airbnb's published algorithm priorities.
These are two different metrics. The category ratings — Cleanliness, Accuracy, Check-in, Communication, Location, Value — are Airbnb's subcategory scores, where guests rate each dimension independently. The overall star rating is a separate score guests assign to their stay as a whole.
Guests consistently rate individual categories higher than they rate the overall experience. Someone might give Communication 5/5 and Location 5/5, but leave 3 stars overall because of an issue with cleanliness or value — those specific disappointments pull down the overall without necessarily moving the category they didn't flag. The two numbers do not average into each other, which is why a listing can show mostly 4.8s and 4.9s in categories while sitting at a 4.5 or 4.6 overall.
The overall star rating is the number Airbnb uses for search ranking and Guest Favorite eligibility. That is the number to focus on.
Value guarantee
If the report does not surface at least one actionable finding for your listing, email us at support@bnbrx.com and tell us what you expected to see and what fell short. We will review it and make it right. Your feedback genuinely shapes the product: we read every response, and if something was missing or wrong we use it to improve the analysis for every host who comes after you.
Yes, when your listing completeness score is below 80. In that case the report includes a dedicated page with AI-generated rewrites of your title and all four Airbnb description sections: the main hook, The Space, Guest Access, and Other Things to Note.
The rewrites are designed to match your existing writing voice — the AI reads your current copy before making changes and is instructed to match your tone, not upgrade it into something you would not recognize. It will not use em dashes, hollow filler phrases, or reference any amenity that is not in your listing. Use them as a starting point, not a final draft.
The revenue optimization page flags major events happening near your listing in the next 120 days — concerts, music festivals, sports tournaments, and large conventions. Each entry shows the event name, location, and date range.
The intent is to give you a 2–4 week lead time to raise your nightly rate before demand spikes. We deduplicate sub-events under the same festival (so you see the parent event, not a list of individual performers) and filter to the highest-significance events by proximity and size. Not every market will have events in every report window.
Yes. Every report includes a free re-run code valid for 30 days. It arrives in your delivery email as a unique promo code (RERUN-XXXXXX). Use it at checkout to run a second report at no charge.
The re-run code is single-use and expires 30 days after your original purchase. You can use it on the same listing or a different one. It's designed so you can implement the action plan, then run the report again to see how your score moved.
BnBRx was built by an active Airbnb Superhost with nine years of hosting experience and a Guest Favorite listing in Park City, Utah with 190+ reviews. The audit rubric was designed from real hosting experience, not just pattern-matched from internet advice.
The AI pipeline handles the data collection and analysis at scale, but the scoring weights, priority logic, and action plan framework reflect what actually moves the needle for real listings. We have run the pipeline against 50+ listings across a range of markets and property types to validate and refine the output.
- Free blogs and videos: Generic advice that does not account for your specific listing, market, or price point
- Courses ($200–500): Weeks of content when you need answers now
- This report: Specific findings about your listing, delivered in ~5 minutes, with a prioritized action plan so you know exactly what to fix first
Even in slow markets, some hosts stay consistently booked. The audit focuses on share-stealing: identifying what better-performing listings in your area are doing that you are not.
Specifically, the report shows you:
- How your price, photos, and listing quality compare to local competitors
- Which amenities top performers in your area offer that you are missing
- Quick wins that improve position without waiting for market conditions to change
The most common reasons for a sudden drop:
- Disabled Instant Book (significant ranking penalty)
- Price increases that moved you above local competition
- Seasonal demand shifts not reflected in your pricing
- New competition in your area
- Algorithm changes prioritizing Guest Favorites status
The audit cannot diagnose every cause. Some factors (like Instant Book settings or your response rate) are private to your account, but it will identify the listing-side issues that are within your control.